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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen Robinson

October 27, 2025

5  out of  5
rating by Ellen Robinson
"Lance Sceroler has been such a blessing. He made the insurance process simple, stress-free, and personal. Lance truly cares about his clients and goes above and beyond to make sure you feel supported and informed. He’s kind, honest, and someone you can genuinely trust. I’m so grateful for his help and couldn’t recommend him more!"
We responded:
"Thanks for your great review Ellen! It was a pleasure to work with you! Call us anytime if you need anything"
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Gray Jackson

October 27, 2025

5  out of  5
rating by Gray Jackson
"Lance Sceroler provides exceptional service and genuine care for his clients. He makes insurance simple and always goes the extra mile, highly recommend!"
We responded:
"Thanks Ms. Jackson. We appreciate your kind words and look forward to working with you on your insurance needs."
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Margie Frye

October 27, 2025

5  out of  5
rating by Margie Frye
"I cannot say enough great things about Lance from State Farm! From the very first conversation, he was incredibly professional, friendly, and patient in explaining all my options. He made what could’ve been a confusing process simple and stress-free. Lance went above and beyond to make sure I had the best coverage for my needs at a fair price — and even followed up afterward to make sure everything was perfect. It’s rare to find someone who genuinely cares about their clients the way Lance does. He’s knowledgeable, dependable, and truly makes you feel like more than just a customer. If you’re looking for someone who will go the extra mile and make insurance easy to understand, Lance is your guy. Highly recommend him and the entire State Farm team!"
We responded:
"Thanks so much Margie! We appreciate you and your family and look forward to seeing you again soon. "
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Andrew Thompson

October 27, 2025

1  out of  5
rating by Andrew Thompson
"The people in this office are rude. The man hung up on my face this morning after I asked for him to send me my policy information due to me wanting to switch to somewhere else. They do not deserve to get anyone’s services. And if you are with this office I’d suggest going elsewhere."
We responded:
"Hi Anthony, Thank you for taking the time to share your experience. I’m sorry to hear that you felt the interaction was unsatisfactory. I want to assure you that I did not hang up during our call, as I strive to treat every customer with respect and professionalism. I emailed your policy to you yesterday as requested. Thank You"
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Jay Grishby

October 16, 2025

5  out of  5
rating by Jay Grishby
"The level of professionalism was satisfying. Also patient and caring."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Graham

October 16, 2025

5  out of  5
rating by Charles Graham
"Amazing nice people at this office. Thank you all for kindness"
We responded:
"Thanks so much for your review! We appreciate your business and look forward to seeing you again soon!"
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James Lane

October 15, 2025

5  out of  5
rating by James Lane
"They are wonderful people, and have great customer service."
We responded:
"Thanks Mr. Lance for your review! "
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Peggy Dixon

October 2, 2025

5  out of  5
rating by Peggy Dixon
"I love coming into the office, they are always so nice."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maggie

October 2, 2025

5  out of  5
rating by Maggie
"Garnetta and Susan take such great care of me so well at State Farm they take care of me like family. Would recommend this office to everyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jesse Killingsworth

October 2, 2025

5  out of  5
rating by Jesse Killingsworth
"Ms. Garnetta was very polite and curious, I will highly recommend her and State Farm as a whole."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rachel-Johanna Beeland

September 30, 2025

5  out of  5
rating by Rachel-Johanna Beeland
"Great group at this location. Super friendly, super helpful, and willing to work with you at your own pace. Lance and Hannah were rockstars!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sebastian Wilks

September 19, 2025

5  out of  5
rating by Sebastian Wilks
"Great customer service , very helpful , and caring"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David King

September 17, 2025

5  out of  5
rating by David King
"Lance Sceroler State Farm takes care of all my needs when it comes to insurance. It nice to have home, motorcycle and RV all bundled together. Any problems I’ve had, they take care of it immediately. You can’t go wrong using Lance Sceroler State Farm Insurance Agency."
We responded:
"Thank you so Mr. King for you review! We truly appreciate your business and recommendation!"
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Richard Ulibarri

September 5, 2025

5  out of  5
rating by Richard Ulibarri
"Great customer service and answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Betty Leininger

September 3, 2025

5  out of  5
rating by Betty Leininger
"Susan always takes such goof care of me and I highly recommend Lance Sceroler and his team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beverly Watkins

September 3, 2025

5  out of  5
rating by Beverly Watkins
"Garnetta is such a joy, very sweet young lady."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sybil Turner

September 3, 2025

5  out of  5
rating by Sybil Turner
"She was very helpful to me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roy Welborm

September 3, 2025

5  out of  5
rating by Roy Welborm
"Garnetta was very helpful to me with a smile on her face."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Boling

August 29, 2025

5  out of  5
rating by William Boling
"Wonderful experience awesome insurance agent thank you ms. Susan parker"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tisha Boyanton

August 28, 2025

5  out of  5
rating by Tisha Boyanton
"My agent and his team do an outstanding job! They are always professional, helpful, and quick to respond whenever I need assistance. I truly appreciate their dedication and the peace of mind they provide. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tammy Wood

August 28, 2025

5  out of  5
rating by Tammy Wood
"This experience was amazing! Susan was amazing!"
We responded:
"Thank you so much for the review Tammy! We are so excited you chose us for your insurance needs and look forward to helping you in the future."
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steve Dazet

August 21, 2025

5  out of  5
rating by steve Dazet
"Great service. Prompt response and everything completed quickly and professionally"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sivel Ivory

August 14, 2025

5  out of  5
rating by Sivel Ivory
"Garnetta and Susan are amazing, they are always a pleasure."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Jones

July 30, 2025

5  out of  5
rating by Kathy Jones
"My husband and I have been doing business with State Farm for over 25 years. Recently Susan Parker helped me with my personal life insurance as well as new homeowners insurance policy. She was Amazing. She made everything seamless and pleasurable. Call Susan any time you need to ask questions or need help. She always gets right back to me with anything I need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacob Mcclendon

July 25, 2025

5  out of  5
rating by Jacob Mcclendon
"I had one of the most reliable experience with Garretta from state farm an I would recommend you guys to all of my family and friends an others.."
We responded:
"Thank you for your honest review. We would love to know how we can make your insurance experience better. Your input is valuable to us, and we’re here to listen."