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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Ulibarri

September 5, 2025

5  out of  5
rating by Richard Ulibarri
"Great customer service and answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Betty Leininger

September 3, 2025

5  out of  5
rating by Betty Leininger
"Susan always takes such goof care of me and I highly recommend Lance Sceroler and his team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beverly Watkins

September 3, 2025

5  out of  5
rating by Beverly Watkins
"Garnetta is such a joy, very sweet young lady."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sybil Turner

September 3, 2025

5  out of  5
rating by Sybil Turner
"She was very helpful to me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roy Welborm

September 3, 2025

5  out of  5
rating by Roy Welborm
"Garnetta was very helpful to me with a smile on her face."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Boling

August 29, 2025

5  out of  5
rating by William Boling
"Wonderful experience awesome insurance agent thank you ms. Susan parker"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tisha Boyanton

August 28, 2025

5  out of  5
rating by Tisha Boyanton
"My agent and his team do an outstanding job! They are always professional, helpful, and quick to respond whenever I need assistance. I truly appreciate their dedication and the peace of mind they provide. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tammy Wood

August 28, 2025

5  out of  5
rating by Tammy Wood
"This experience was amazing! Susan was amazing!"
We responded:
"Thank you so much for the review Tammy! We are so excited you chose us for your insurance needs and look forward to helping you in the future."
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steve Dazet

August 21, 2025

5  out of  5
rating by steve Dazet
"Great service. Prompt response and everything completed quickly and professionally"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sivel Ivory

August 14, 2025

5  out of  5
rating by Sivel Ivory
"Garnetta and Susan are amazing, they are always a pleasure."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Jones

July 30, 2025

5  out of  5
rating by Kathy Jones
"My husband and I have been doing business with State Farm for over 25 years. Recently Susan Parker helped me with my personal life insurance as well as new homeowners insurance policy. She was Amazing. She made everything seamless and pleasurable. Call Susan any time you need to ask questions or need help. She always gets right back to me with anything I need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacob Mcclendon

July 25, 2025

5  out of  5
rating by Jacob Mcclendon
"I had one of the most reliable experience with Garretta from state farm an I would recommend you guys to all of my family and friends an others.."
We responded:
"Thank you for your honest review. We would love to know how we can make your insurance experience better. Your input is valuable to us, and we’re here to listen."
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rufus davis

July 24, 2025

5  out of  5
rating by rufus davis
"Garnetta and the team are always a pleasure. I truly appreciate them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kay Sturdivant

July 23, 2025

5  out of  5
rating by Kay Sturdivant
"Susan Parker understands the concept of customer service completely ! Although we interrupted her late lunch she patiently took care of us as if she had all the time in the world. Excellent knowledge of the policies, procedures, options, etc for State Farm & a wonderful friendly demeanor. She is an asset to the company & one of the reasons we have been customers continuously since 1990. Thanks Susan !"
We responded:
"Mrs. Kay, thank you so much for the review! Susan takes pride in her work and it shows. We appreciate your business and look forward to seeing you soon. "
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Rashad

July 22, 2025

5  out of  5
rating by Rashad
"Ms.Garnette, is such an amazing soul. She always has a smile on her face and goes over and beyond to help my mom and I. We truly appreciate her, you can tell she loves what she does."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Mack

July 1, 2025

5  out of  5
rating by Lisa Mack
"Garnetta was very helpful and friendly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rhodaji Davis

June 26, 2025

5  out of  5
rating by Rhodaji Davis
"Great customer service!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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LeeandTeresa Cooper

June 19, 2025

5  out of  5
rating by LeeandTeresa Cooper
"Susan Parker is outstanding. She is very patient, courteous and confident in what she knows."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lee Richardson

June 12, 2025

5  out of  5
rating by Lee Richardson
"Garnetta and Susan at State Farm are so welcoming and have always been a great help to me with my insurance. Thank you for always taking care of my insurance. I highly recommend this office ! Go see them today!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Alsup

June 11, 2025

5  out of  5
rating by Mary Alsup
"Great experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Teresita Hill

June 10, 2025

5  out of  5
rating by Teresita Hill
"Office is wonderful. Susan Parker helped me with all my insurance questions and informed me of things I didn’t even know I had. I highly recommend their office. Thank you!!!"
We responded:
"Thank you so much for the great review Mrs. Hill. Susan does a great job with our customers and i am so glad you were able to experience it. "
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Charles Jenkins

May 29, 2025

5  out of  5
rating by Charles Jenkins
"I was extremely pleased with the exemplary service from StateFarm, specifically from Ms. Susan Parker. Ms. Parkers dedication to providing above and beyond customer service made my day AWESOME!! I am also impressed with the outstanding savings that I received!😍😁 I respectfully request that Ms. Susan Parker be providing a Special reward for her superior customer service. I would definitely recommend StateFarm to anyone looking for Insurance."
We responded:
"Mr. Jenkins, Thank you for taking the time to leave us a review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Susan does an outstanding job with our customers. We look forward to continuing to support your insurance needs."
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Gary Martin

May 28, 2025

5  out of  5
rating by Gary Martin
"I came in and Ms. Garnetta and Susan were so helpful. They truly helped me a lot, they were very nice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ruth Pollard

May 22, 2025

5  out of  5
rating by Ruth Pollard
"Lances office is always so progressional and takes such great care of my insurance. Garnetta and Susan are always greeting me with a smile. Go see them and let them help with your insurance !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sherrie Lee

May 15, 2025

5  out of  5
rating by Sherrie Lee
"I totally enjoyed my experience with State Farm they made me feel very comfortable and important and the best quote than every agency l had talked to l left feeling we that we are well covered they were so nice and genuine l wish l had come years ago thank you State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"