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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet Lenoir

Janet Lenoir

April 22, 2026

5  out of  5
rating by Janet Lenoir
"Susan was extremely helpful and saved me allot of money on my Insurance and took the time to explain things to me."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Susan was able to help you save money and took the time to explain everything clearly. We’re always here to support you with your insurance needs—please don’t hesitate to reach out anytime!"
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Glenda Lee

April 22, 2026

5  out of  5
rating by Glenda Lee
"Easy to work with. Able to add a car for us within minutes during one phone call."
We responded:
"Thank you so much for your kind words! We’re glad to hear that adding your car was quick and easy. Providing fast, hassle-free service is our top priority. If you ever need anything else, don’t hesitate to reach o"
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Eddie Tankson

April 17, 2026

5  out of  5
rating by Eddie Tankson
"Susan helped save me money on auto insurance. Garnetta helped me get set up online. Great customer service highly recommend this office!"
We responded:
"Thank you so much for your review!!! We truly appreciate your business."
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Robin Haney

April 8, 2026

5  out of  5
rating by Robin Haney
"I cannot say enough positive things about Lance and his team at State Farm! Their level of professionalism, care and attention to detail is top notch. Everyone on the team is extremely knowledgeable and genuinely invested in making sure we had the coverage that best fit our needs. Lance has earned my full trust in using State Farm. Knowing that I'm backed by a reliable, responsive provider gives us a real peace of mind. I would highly recommend them to anyone looking for exceptional coverage!"
We responded:
"Thank you so much Robin for your kind words and thoughtful review! We're thrilled to hear that my office provided you with professional, attentive, and knowledgeable service. Your trust means everything to us, and we're committed to continuing to deliver the reliable and personalized coverage you deserve. We truly appreciate your recommendation and look forward to supporting you whenever you need us!"
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Robiestine Gooden

April 6, 2026

5  out of  5
rating by Robiestine Gooden
"Garnetta is always an great help"
We responded:
"Thanks so much for your review! "
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Maxine Thomas

March 19, 2026

5  out of  5
rating by Maxine Thomas
"Hanna was GREAT!! EXPLAIN everything and so kind!!"
We responded:
"Thanks so much for your review! We appreciate you so much!"
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S yarbrough

March 16, 2026

5  out of  5
rating by S yarbrough
"The Team was prompt and very attentive to our insurance needs. They took care of us in a timely manner and with much knowledge of their products."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that our team was able to assist you promptly and provide the knowledge you needed. Your satisfaction is our top priority, and we’re always here to help with any of your insurance needs."
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VRenae

March 13, 2026

5  out of  5
rating by VRenae
"Lance and his team are always willing to go the distance to help us. Whenever I have questions about my policies (having more than one) coverage is important, and most importantly cost. I have been a customer for nearly ten years now. And I hope to continue. Thanks Lance."
We responded:
"Vanessa, thank you so much for your review! We appreciate your business and look forward to working with you. "
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Curt Lesh

March 6, 2026

5  out of  5
rating by Curt Lesh
"I highly reccomend this Agent and their team. They are the most friendly and professional people, always willing to help with everything from my business insurance and sending paperwork to my clients. To simply just answering Questions we may have about our Auto policy or getting updated pricing on new rates as they are available. Always so easy and effortless when working with this team ! Thank you Susan P. for showing me so long ago you could beat my current prices and provide so much more coverage while doing so ! 1000% would reccomend !!"
We responded:
"Thank you Curt for the review. We appreciate your business!"
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Hailey Fulton

February 27, 2026

5  out of  5
rating by Hailey Fulton
"I can’t say enough good things about Hannah at State Farm! She was so patient with my needs! I will always ask for her."
We responded:
"Thank you Hailey for your review. We truly appreciate your business!"
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Ciera

February 26, 2026

5  out of  5
rating by Ciera
"Amazing services and helped with my insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paul Trebotich

February 18, 2026

5  out of  5
rating by Paul Trebotich
"Susan is always so helpful and knowledgeable if you need insurance go see her!"
We responded:
"Thanks so much for your review Paul. We appreciate you so much!"
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Barbara Thompson

February 17, 2026

5  out of  5
rating by Barbara Thompson
"I have finally gotten back with my family insurance State Farm my family have been with this company since I dont when it been that long the service is wonderful and they treat u like family thanks Lance and your staff for your professional services now me and my family feel safe knowing we are back in your hands so like a good neighbor Statr Farm is there Ms Barbara and Breshun"
We responded:
"Thank you for the review Ms. Thompson. We are so glad you are back and look forward to taking care of you!"
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Derek King

February 6, 2026

5  out of  5
rating by Derek King
"All these wonderful people at state farm on hwy.18 have helped me over the years and are so great at there jobs and help full and patience with me I will not ever go anywhere else. I love Susan and Garnetta so much they need a raise so I can get my money back for the lunches I been bringing them hahahahah."
We responded:
"Thanks Derek for your review. We always love seeing you at the office!"
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Myliyah Mack

February 6, 2026

5  out of  5
rating by Myliyah Mack
"Garnetta has a great personality and always helps me out"
We responded:
"Thanks so much for your review! We appreciate your business. "
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Latavia Coleman

January 31, 2026

5  out of  5
rating by Latavia Coleman
"Susan is always such a great help when i need her!"
We responded:
"Thanks so much for your review! We appreciate your business"
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Rich Herring

January 30, 2026

5  out of  5
rating by Rich Herring
"Garnetta is such a big help, she’s always there to help me whenever I call."
We responded:
"Thanks so much for your review Rich. We appreciate you!"
Profile photo of Walt Thompson

Walt Thompson

January 29, 2026

5  out of  5
rating by Walt Thompson
"I have worked with Lance for over 5 years now, and he has consistently provided excellent service across all of my insurance needs - including auto, home, life and personal property coverage. He takes the time to explain policies clearly, makes recommendations and ensures we Have the right level of coverage without any unnecessary add-ons. I highly recommend him to anyone looking for outstanding service and dependability."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It’s wonderful to hear that we provided you with excellent service and helped you find the right coverage. We truly appreciate your recommendation and look forward to continuing to support your insurance needs."
Profile photo of Polly Lewis

Polly Lewis

January 22, 2026

5  out of  5
rating by Polly Lewis
"Appreciated all Ms Susan. She was extremely helpful. I am looking forward to working with her as my new agent"
We responded:
"We appreciate you leaving us a review Polly! We look forward to seeing you again soon. Thank you"
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Jb Steadham

January 22, 2026

5  out of  5
rating by Jb Steadham
"Susan Parker took such good care of us and very knowledgeable. Saved us lots of money I highly recommend going to see her!"
We responded:
"Thanks JB for you review! We appreciate your kind words about Susan. She does a great job for us. "
Profile photo of Virginia Collier

Virginia Collier

January 13, 2026

5  out of  5
rating by Virginia Collier
"Susan and Garnetta always take such great care of me and my husband. Lance and his staff are always so friendly and helpful. I highly recommend his office for all your insurance."
We responded:
"Thank you so much for your review Mrs. Collier. We truly appreciate your business!"
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John Phillips

January 6, 2026

5  out of  5
rating by John Phillips
"Great customer service. Garnetta helped me big time"
We responded:
"Thanks so much for your review!! "
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Eddie Brooks

December 12, 2025

5  out of  5
rating by Eddie Brooks
"Great customer service. Garnetta was a great help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jamie Reeves

Jamie Reeves

December 10, 2025

5  out of  5
rating by Jamie Reeves
"Susan is amazingggg. I’ve worked with her on several policies (two different homes and two autos) and cannot say enough about her. She is a go-getter, very knowledgeable, so easy and sweet to talk to, super responsive, and makes sure you’re covered on all the things. Our mortgage was about to increase by a few hundred dollars monthly due to escrow shortage (we were with a different insurance on our home) and she saved us that amount *per month* plus saved us money on our auto insurance while upping coverage on it all. I’m amazed. I completely trust her and 100% recommend her to anyone. She will take great care of you and you will be so glad you worked with her. If she ever moved elsewhere, I would follow her (not in a creepy way :))!! Thank you so much, Susan!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mel

Mel

December 9, 2025

5  out of  5
rating by Mel
"Always takes of me and my families needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"